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Terms & Conditions

When you make a booking with us via our website or via our call centre, you enter into a contract the Cruise Line or Tour Operator of your choice with Vision Cruise acting as agents on their behalf. Terms and Conditions of the Tour operator or Cruise Line vary from company to company, and will be sent to you along with your confirmation invoice. If you wish to review these prior to booking, please contact us, at the address below, and we will send a copy to you. When you book through this website or via our call centre, it is deemed that you agree to the operators terms and conditions.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

Registered office:
Cavendish House Enterprises Limited
Cavendish House
Brighton Road
Liverpool
L22 5NG

ATOL number 9640
ABTA number 23229

When you book a Vision Cruise, Vision Choice or Vision Plus package holiday covered under our ATOL 9640, the following Terms and Conditions apply:

  1. Making Your Booking and Your Contract
    a) Bookings can be made in person at our offices (address above), by telephone 0800 655 6601 or via our website (www.visioncruise.co.uk), availability on all departures can be checked via the methods above.  No charges are applicable to any bookings paid via Debit Card, credit card or cheque. If you make a booking more than sixteen weeks before departure, you can either pay a deposit (the amount of which will be specified at the time of booking) per person or the full balance of the cruise holiday. The full balance will be required at least sixteen weeks before departure. If you book within sixteen weeks of departure, the full balance is due immediately. Please ensure that at the time of booking you take out adequate insurance cover.  A booking fee for any Vision Choice or Vision Value will be charged at the time of booking of £20 per person, and is non refundable
  2. b) If you fail to make any payments when due, we have the right to treat your booking as cancelled by you at any time up to the date of departure and to levy the cancellation charges of up to 100% of the total holiday cost. No reminders will be sent. All monies paid to the agent will be forwarded to us, Vision Cruise. On receipt of deposits/balance of your holiday, we will issue our confirmation/final invoice which will be sent either directly to you or via the agent. If it is sent to the Agent we will request the Agent to forward the confirmation/final invoice to you within 7 days and will make all reasonable efforts to ensure that the Agent complies with this request. If we need to make a request for extra/alternative space, an administration fee per booking/per request may be charged.
  3. c) Upon receipt of your deposit/balance we will issue a confirmation and send this to you directly or via the Agent. A binding contract is made as soon as we or the agent receive payment. If it is sent to the Agent we will request the Agent to forward the confirmation/final invoice to you within 7 days and we will make all reasonable efforts to ensure that the Agent complies with this request. Please check your confirmation together with all tickets and other documentation carefully as soon as you receive them and contact the Agent or ourselves direct if you think any details are incorrect. We regret we cannot accept any responsibility if you fail to notify us of any problems straight away. Your contract with us is governed by English law and is subject to the exclusive jurisdiction of the Courts of England and Wales.
  4. d) All monies paid by clients direct to an agency is at all times held on behalf of Vision Cruise until the transference of such monies to Vision Cruise.
  5. e) Late payments – if these are permitted then we will charge £10 for each late payment

2. Passports, Visas and Health Requirements
You must ensure that you have all the necessary passport, visa and any other documentation are in place before you commence your holiday. Please note that Vision Cruise are unable to arrange insurance, this will need to be done by yourself prior to departure.

3. The Price of Your Holiday
The price of your holiday is based on known costs as at the date of Confirmation Invoice and Exchange Rates. The price of your holiday is subject to surcharges in the event of increases in transportation costs i.e. fuel, scheduled air fares and any other airline surcharges which are part of the contract between the airline (and their agents) and the tour operator/organiser. All prices shown are correct at the time of issue, prices can often vary and change depending on departures – please call us for more information.

4. Changes or Cancellation by You

If you wish to make any changes to your booking after a contract has come into existence, we will endeavor to assist if we can. For changes requested more than fifteen weeks before departure, an administration fee per person is payable if we can make the change, of £25 per person, For Vision Packages (A cruise with extra elements) cancelled by you, there will be a charge of £125 per person applicable, to cover any additional costs. For changes requested less than sixteen weeks before departure, the cancellation charges set out below will be payable unless otherwise specified. We will treat the changed arrangements as a new booking. If the Cruise Line change any part of the itinerary or cancel the cruise, and you then choose not to accept the changes offered, and cancel, this would also incur administration charges up to £125 per person.

Cancellation charges to compensate us for our estimated losses and expenses are calculated from the date we receive your written notification. Cancellation charges vary depending on the operator. If some but not all party members cancel, additional charges may be payable by the remaining members e.g. under-occupancy charges. The above cancellation charges apply unless otherwise specified at the time of booking. Vision Cruise also charge a Cancellation service fee of £25 per person, on top of any charges made by the principal.

5. Changes by Us
We hope and expect to provide all services (including the intended operator of the aircraft, aircraft type and airport destination) as confirmed to you at the time of booking. However, these arrangements are often planned many months prior to departure and changes may occasionally be necessary due to reasons outside of our direct control. Unfortunately, we must reserve the right to make changes to holidays and brochure details both before and after your booking is confirmed. Changes are treated either as ‘minor’ or ‘significant’.

a) A significant change is: (i) a pre-departure change of your UK check-in airport (except between Heathrow and Gatwick), (ii) change of your destination region, (iii) change of your accommodation to that of a lower category or (iv) change of your time of departure or return by more than 12 hours.

b) A minor change is any other change such as: (i) type of aircraft, (ii) aircraft operator or (iii) change in accommodation to an equivalent or higher local classification etc. For example, we will not inform you of minor schedule changes if the times change by less than 30 minutes. We have the right to make minor changes at any time and we will endeavour to inform you of these changes, but we are not obliged to do so before departure or to pay you any compensation nor do you have a right to cancel without penalty.

If we have to make a significant change, we will advise you or the agent as soon as possible and offer you the choice of: (i) accepting the changed arrangements; or (ii) purchasing another holiday from us (with you paying the difference if it is more expensive if requested or receiving a refund if it is cheaper); or (iii) cancelling your holiday and receiving a full refund of all payments made to us.

In addition, we will pay you compensation, except where we have to cancel as a result of unusual and unforeseen circumstances beyond our control (such as those mentioned in Clause 7), the consequences of which could not have been avoided even with all due care. Please note, you must let us know within 10 days which alternative you would like to accept. Compensation per person for the period before scheduled departure within which a significant change is notified to you or your agent.

6. Cancellation by Us
We must reserve the right to cancel a holiday. If we have to cancel for some reason other than failure to pay on your part we will offer you the choice of purchasing another holiday from us (with you paying any difference if it is more expensive and if requested, or receiving a refund if it is cheaper) or receiving a full refund of all monies paid to us. In addition we will pay you compensation, except where the cancellation is made as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even with all due care. All holidays operate subject to a minimum number of bookings. We will not however cancel for lack of numbers less than eight weeks before departure. Very rarely, we may be forced to curtail your holiday after departure where a ‘force majeure’ situation (such as those described in Clause 7) arises. In this situation we regret that we cannot make any refunds, pay any compensation or be responsible for any costs or expenses incurred by you as a result.

7. Force Majeure
We regret that we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by reasons or circumstances amounting to ‘force majeure’. Circumstances amounting to ‘force majeure’ include any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid such as, for example, war or threat of war, civil strife, natural or nuclear disaster, industrial dispute, epidemics and health risks, terrorist activity, technical problems to transport, adverse weather conditions, airport closures, fire and all similar events.

8. Dealing with Complaints
Most problems can be sorted out straight away if we know about them. If you have a complaint you must advise our representative straight away. You must also inform the relevant supplier immediately (e.g. hotel). If there is no representative and the problem is a serious one which cannot be resolved to your satisfaction, you must contact our local agent, and if we do not have a local agent, you must contact us directly. If possible, you should obtain a Holiday Report Form from our representative which should be completed and returned to him/her. If you wish to follow up your complaint, you must write within 28 days of your return from holiday to: the Passenger Relations Manager, Vision Cruise (registered office: Cavendish House, Brighton Road, Waterloo, Liverpool L22 5NG, quoting your booking reference number. We will then investigate your complaint. We regret we cannot accept any liability in relation to any complaint or problem if you fail to notify us strictly in accordance with this paragraph.

9. Our Responsibility for Your Holiday
i) We accept responsibility if the holiday arrangements we agree to provide are not supplied as described, or to a reasonable standard (except where Clause 7 applies). We further accept responsibility for the acts and omissions of our employees, agents, suppliers and sub-contractors (providing they were at the time performing duties authorised by us) except where death or personal injury results (see (ii) below). The maximum amount of compensation we will consider paying under this paragraph is limited to a refund of the cost of your holiday, a refund of any directly attributable expenses and a daily sum of £50.00 per person. The maximum applies where everything has gone wrong and you have obtained no enjoyment from your holiday whatsoever.

For all claims, our liabilities in respect of air, sea, road and rail carriers and providers of accommodation are limited as if we were carriers or providers of accommodation within the relevant International Conventions. Further, it is a condition of our acceptance of liability that you notify us of any claim in accordance with Clause 8. In addition, if any payment is made, you must assign to ourselves or our insurers any rights that you may have to pursue any third party and must also cooperate with ourselves and our insurers.

10. Behaviour
If, in the opinion of ourselves, any airline pilot, accommodation manager or other person in authority, you are behaving in such a way as to cause danger, distress or annoyance to others or damage to property, your holiday arrangements may be terminated by either ourselves or the supplier concerned. In this situation, we will have no liability to you and will not be responsible for making any refunds, paying any compensation or meeting any costs or expenses incurred as a result. Further, you must meet any expenses we incur as a result of your behaviour.

11. Data Protection
In order to confirm your booking, it is necessary for us to take certain information from you, including your name, address, date of birth, other personal details and financial details. With the exception of your name and any medical/dietary requirements, all information given to us will be kept confidential and not passed on to any third party. At the time of booking, you will be asked if we may use your details to contact you with future offers. You are under no obligation to accept our invitation. All offers are sent directly from Vision Cruise or our partner companies.

12. Guests with Special Needs
Vision Cruise act as agents for transport and accommodation suppliers, who offer many differing services for people who may need special assistance or facilities. If you require any airport or airline assistance (e.g. due to disability), or special facilities on board a cruise (such as guaranteed ground floor rooms etc) please call our administration department on 0800 655 6601 BEFORE you book, to ensure the airline and accommodation provider have suitable arrangements for you. Certain airlines have restrictions on the number of disabled passengers they carry per flight, for health and safety reasons, and if you do not inform us before booking, and consequently your booking has to be cancelled, Vision Cruise can not be held responsible for any financial loss.

13. Suppliers Conditions
Most of our suppliers have Conditions of Contract which affect the provision of your holiday. These Conditions may limit or exclude the suppliers liability to you, often in accordance with International Convention. Copies of these conditions are available from us on request.

Vision Cruise
Cavendish House
Brighton Road
Liverpool
L22 5NG

14. Vision Choice will state exact inclusions with each individual quote

Some quotes may not include all Cruise, Hotel Stay, Flight, Transfer and Luggage. This will be stated on the quote what is included. We can always add these on if not included. Majority if our Cruise & Stay Holidays do include the above.

Cooling off Period

There isn’t a cooling off period, this is because the Distance Selling Regulations (DSR) don’t apply to travel and holiday bookings.

The Package Travel, Package Holidays and Package Tours Regulations 1992 apply to all package holidays booked, and the regulations define a ‘package’ as follows:

  1. The holiday must cover a period of at least 24 hours or involve overnight accommodation.
    2. The holiday must consist of a combination of at least two of the following components:
  • Transport (for example, flights, trains, coaches and ferries – free transfers from the airport to a hotel would not be included)
  • Accommodation (this should be significant – it would include a berth on a cruise ship but not on a cross-channel ferry)
  • Other tourist services that form a significant proportion of the package (for example, car hire).

Please note prices on the search results page may very to prices on the cruise deal page. The prices on the search results page are from flat files and when you click through it calls the api. This applies to selected cruise lines.

Click Here for ATOL Booking Conditions

Website Terms & Conditions

Cruise line prices on the website are subject to change and availability. Some Cruise Line prices are not live and are not bookable. Prices are supplied from an external source and are updated on a regular basis. Please call our reservations team to get a live price quote. Cruise line offers are not applicable to Vision Choice or Vision Value packages.

CAMPAIGN TERMS AND CONDITIONS:

(Campaign advertisement blocks on home page – titles subject to terms and conditions)

P&O Cruises – Extra Onboard Spends

Offer valid from 5th May 2020 – 3rd Aug 2020

*Book an applicable Select Price holiday and receive extra on-board spending money to spend during your cruise holiday in the on-board shops, bars, photo and art galleries, and on restaurants, spa, internet packages and shore experiences booked on board. The amount shown is per cabin based on two people sharing the lowest grade of cabin available within the applicable cabin type, and varies by cabin and cruise duration. Applicable to new Select Price bookings made between 5 May 2020 and 3 August 2020 on selected cabin grades on applicable departures before 2 April 2022 and is additional to the P&O Cruises Select Price benefit of on-board spending money/car parking/return coach travel (choice of benefit dependent on cruise type, duration and time of booking). On-board spending money amount shown includes the Select Price benefit of on-board spending money plus the extra on-board spending money. On-board spending money can only be spent whilst on board. Offer is not applicable to Inside cabins, Early Savers or other promotional prices and cannot be exchanged for a cash alternative. We reserve the right to withdraw this offer in whole or on individual cruises at any time.

 

Fred. Olsen Single Supplements

TERMS & CONDITIONS
These terms and conditions are in addition to Fred. Olsen’s standard Terms and Conditions that apply to all bookings. *No single supplement. Offer applies to single occupancy of selected Twin Cabins (Twin Cabin for one Person), subject to availability and can be withdrawn or amended at any time without prior notice. This offer is not combinable with any other (except the Enjoyment Promise if applicable) and only applies to specific cruises (as shown) and on selected cabin grades.

Uniworld Single Supplements

Waived Single Supplement and Reduced Single Supplement apply to select dates and itineraries only. Category upgrade charges apply. Waived or Reduced Single Supplement Offers do not apply to suites. Reduced or Single Supplement Waived offer is not combinable with other current savings or promotional offers. Waived Single Supplement applies to cruise only dates. Reduced Single Supplement offers apply to cruise and tour dates. Subject to availability. Capacity controlled. Other restrictions may apply and Uniworld reserves the right to withdraw or change this offer at any time. For complete details on all promotions, general information, and terms and conditions applicable to all Uniworld trips, please visit uniworld.com/terms-and-conditions.

Uniworld – Group Conditions 

Full Uniworld terms & conditions apply. A non-refundable deposit of £250 per person is due at the time of booking. Amenities include £100 per person onboard credit only. *Single supplement is limited availability and is not combinable with any other discounts except the River Heritage Club Discount. See Uniworld’s website or brochure for full terms & conditions.

Fares shown are per person in £ sterling based on two adults sharing the lowest grade of stateroom available (or single occupancy in a single stateroom), within the applicable stateroom type and are subject to availability. Fares for sole occupancy and supplementary fares are available on request. Fares and other information are correct at the time of going to print.

 

Norwegian Cruise Line – Free At Sea

*Free at Sea is available on all sailings and for all categories including IX, OX, BX and MX (Sail Away Categories) but applicable terms vary for certain ships and sailings. Applicable to UK office (NCL LONDON). Not applicable to all other offices. Upgrade charge depends on cruise length. £99pp is applicable for cruises of 7-9 days. Applicable to 1st and 2nd guests sharing a stateroom only (unless otherwise stated) and not valid for 3rd or 4th guests sharing. Single occupants of stateroom paying 200% of voyage fare qualify. Guest cannot substitute or customise this offer and all guests in stateroom must choose same benefits. ** Amount of minutes subject to the length of the cruise. ^ Number of meals subject to the length of the cruise. #Select sailings only. For full terms and conditions and applicable booking conditions, please visit ncl.com. NCL (Bahamas)Ltd., UK Office | 2nd Floor | Mountbatten House | Southampton | SO15 2JU | U.K. ©2019 NCL Corporation Ltd. Ships’ Registry: Bahamas and United States of America.

CRUISE & MARITIME VOYAGES – Latest Getaway Offers
Terms & Conditions – Prices include savings and are from and per person based on two adults sharing a voyager inside twin cabin and cabin number will be given at ticket stage. On sale Friday 15th November 19. Offers subject to availability and may be withdrawn without notice. Terms and conditions apply visit www.cruiseandmaritime.com.
Gratuities at £7pp per night will be debited to your onboard account. Calls cost 5p per minute plus your telephone company’s access charge. Operated by South Quay Travel & Leisure trading as Cruise & Maritime Voyages ABTA V9945, ATOL 4619.  3402

NCL – Biggest Sale of the Decade

11th March – 14th April 2020

*The 30% Off promotion applies to the total voyage fare (including the non-commissionable fare) for cruise only and fly-cruise bookings made between 11 and 17 March 2020 inclusive for all guests in all stateroom categories including staterooms occupied by a single person paying 200% of the applicable per person cruise fare. Discount does not apply to any flight element or to the land portion of cruise tours or bundles. Government taxes, port expenses and fees, discretionary onboard service charges and gratuities are additional. Discount will be automatically applied at the time of booking and will be deducted from the balance payment. Discount is non-transferable and has no monetary value. Other restrictions may apply including those shown below.

Onboard Credit is paid by way of a credit of the applicable amount to your onboard account and is available for use during your cruise in accordance with these terms. Value of onboard credit depends on sailing and stateroom category – for sailings 5+ nights, Inside Staterooms receive $100, Oceanview’s receive $120, Balconies receive $200, Mini-Suites receive $280, Concierge, Suite and The Haven receive $600, and certain ships and categories receive $1,000. Applicable to fly-cruise and cruise only bookings and all stateroom categories.  Onboard spending money may only be used onboard ship, is per stateroom in U.S. dollars and will be applied to the 1st and 2nd guest in the stateroom only. Single occupants of a stateroom paying 200% of applicable per person cruise fare qualify for onboard spending money applicable to stateroom and sailing. In the event of cancellation, the onboard spending money cannot be transferred to another booking unless this offer is applicable to the new cruise booking when made. Onboard Credit Other restrictions may apply including those shown below.

^The upgrade offer is available on all sailings. Applicable terms vary for certain ships and sailings. Upgrade charge depends on cruise length. £99pp for cruises of 7-9 days. Applicable to 1st and 2nd guests sharing a stateroom only (unless otherwise stated). Friends & Family offer available on select sailings only. Single occupants of stateroom paying 200% of applicable per person cruise voyage fare qualify.

All offers are subject to the full terms and conditions found at ncl.com. Please note all offers are applicable to new individual FIT GBP currency bookings made through NCL’s Southampton office (office code NCL LONDON). Combinability with other promotional offers is based on availability, capacity controlled and subject to change or withdrawal at NCL’s discretion at any time.. Promotions and combinability with other promotional offers are subject to change at any time at NCL’s discretion. For full terms and conditions of all promotions please visit ncl.com. NCL (Bahamas) Ltd, UK Office, Mountbatten House, Grosvenor Square, Southampton, SO15 2JU. ©2020 NCL CORPORATION LTD. Ships’ Registry: Bahamas and United States of America

Princess Cruises – The Princess Sale
Princess Fare prices shown are subject to availability based upon 2 adults sharing the lowest available grade within the stateroom type specified. Prices and availability are correct at time of publishing, and may go up or down. £50pp low deposit applies to all passengers. If cruise falls within 90 days before departure, then full balance would be required as per standard terms and conditions.
Offer is available from 1st May 2020 – 30th June 2020, and applies to cruises in this campaign only.

Celebrity Cruises – Sail your way

Valid from 5th May 2020

All advertised prices are in GBP/EURO, are per person and based on two people sharing the same eligible stateroom. Single price supplement applies. Prices shown are subject to availability and change.
The “Sail Your Way” offer applies to new bookings on selected sailings of 4 nights or greater booked from 05May 2020 (“Eligible Bookings”).
The first two guests named in Eligible Bookings will receive the following benefits:
Each of the first two guests in a qualifying Inside, Oceanview, Balcony, Concierge Class, or AquaClass stateroom (Including Z,Y,X,XC,XA guarantee categories) are eligible to receive two amenities with the choice of a “Two Perks Included” rate. Perks available are; Classic Beverage Package, Unlimited WiFi Package, $150 per person onboard credit per person (“OBC”), or Gratuities Included.
For an additional sum, guests may receive all four amenities with an upgrade from the Classic Beverage Package to the Premium Beverage package by selecting the “Four Perks Included” rate. The additional sum varies by length of voyage and cabin occupancy.
Each of the first two guests in a qualifying Suite booking (Including W guarantee category) are eligible to receive four complimentary amenities: Premium Beverage Package, Unlimited WiFi Package, $150 per person onboard credit (“OBC”), and Gratuities Included.
For an additional saving in a qualifying Inside, Oceanview, Balcony, Concierge Class, or AquaClass stateroom (Including Z,Y,X,XC,XA guarantee categories), guests may forfeit any Perks and qualify for a “Price Only” Rate. The saving varies by length of voyage and cabin occupancy.
The first two guests in the same stateroom must select the same options at time of booking. “Sail Your Way” Perks will be added to Eligible Bookings within 30 days of sailing.
Third, Fourth and Fifth guests named on an Eligible Booking made between 05 May 2020 and 31 July 2020 occupying the same stateroom in the Eligible Booking will each receive a saving of 50% from their applicable cruise fare excluding cruise taxes and fees for selected sailings of 4 nights or greater departing up to May 2022. Other add-ons including but not limited to Air fares, Hotels and Transfers are not included and will not be reduced as part of the 50% Cruise Fare only saving offer. For the 50% Cruise Fare only saving to apply, there must be at least three persons sharing the same stateroom in the Eligible Booking.
Guests with WiFi Packages will receive instructions for access in their staterooms on the first day of the cruise. Wi-Fi packages are non-transferrable, and guests must comply with our onboard Internet Terms of Use Policy. Due to the nature of the internet, we cannot guarantee specific levels of internet performance.
OBC option: Guests’ onboard account will be credited with an OBC. OBC has no cash value, cannot be used in an onboard casino, is non-transferable, is not redeemable for cash, and will expire if not used by 10:00pm on the final night of the cruise.
Gratuities Included option provides for stateroom, waiter, assistant waiter, and headwaiter in the amount suggested by Celebrity’s guidelines. Gratuities will be applied to the reservation within 10 days of booking date.
The Classic & Premium Drinks Package is available for selected drinks only, does not include room service, in-stateroom purchases, mini bar items or souvenir glasses. Gratuities may apply to certain on-board purchases (such as spa, speciality dining and drinks above the package amount -see below), and are not included in the Gratuities Included offer.
The Classic Drinks Package includes all Carbonated Drinks, Bottled Water, Juices including Apple, Cranberry, Orange, Lemon, Grapefruit, Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $9 per serving. Bottles of wine are not included.
The Premium Drinks Package includes All Carbonated Drinks, Premium Bottled Water, Freshly Squeezed and Bottled/Canned Juices, San Pellegrino, Red Bull, Vitaminwater, Honest Iced Teas and Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $15 per serving. Bottles of wine are not included.
Please visit www.celebritycruises.co.uk/onboard/food-and-drink/bars-and-lounges/wine-and-beverage-packages/ for further information on available beverages and full restrictions. Please drink responsibly.
The minimum drinking age for purchasing or consuming alcoholic beverages on Celebrity Cruises ships sailing from North America and Canada is 21 years at the time of sailing, and elsewhere is 18 years to comply with applicable laws. Where the eligible guest in a stateroom is less than the applicable minimum age on the initial sailing date, a Classic Non-alcoholic drinks package will be provided to this guest instead.
Valid passenger date of birth information must be provided at the time of booking before a drinks package will be applied. This is a legal requirement and we reserve the right to withdraw the package if guests do not meet the qualifying criteria.
Single adult guests making an Eligible Booking will receive the same amenities as applicable to two adult guests, but on an individual basis.
Bookings that are created after the stated “Sail Your Way” start date but that subsequently move to a non-applicable ship & sailing date (such a Galapagos or three- night cruise) will not retain “Sail Your Way” benefits. “Sail Your Way” is not combinable with promotions offered outside of the UK and Ireland. Bookings that wish to change their chosen Perk options will have the ability to do so at the Standard rate plus any applicable charges linked to the new choice they have made.
“Sail Your Way” benefits are only combinable with Shareholders benefits, Future Cruise (Onboard Bookings) On-board spend (On-board Spend amounts vary depending on duration of cruise & category of stateroom), One Category Upgrade, Back to Back sailing saving offer, and Future Cruise Certificates.
“Sail Your Way” benefits will apply to new Groups created after 19 November 2019. Group bookings must be named and deposits received before the agreed group release date.
Existing Bookings made before 19 November 2019 that wish to upgrade can call our UK Call centre to be quoted a new price based on the category of their choice or cancel and re-book the category of their choice to access the “Sail Your Way” offer at today’s prevailing pricing.
The “Sail Your Way” offer only applies to bookings made in GBP and Euro currency via the Celebrity Cruises Call Centre on (UK) 0844 493 6005 (Ireland) 18000 932 625, via www.celebritycruises.co.uk, whilst onboard a Celebrity Cruises Ship or via UK and Ireland travel agents.
For general booking conditions including advice on ATOL/ABTA protection, “Sail Your Way” terms and conditions and applicable ships and sail dates, combinability restrictions, promotional terms and conditions, cancellation charges & other information, please visit www.celebritycruises.co.uk/terms-and-conditions/ or contact your travel agent. General Booking conditions can also be found in the Celebrity Cruises 2020-2021 brochure.

Celebrity Cruises – Dream Big Sale

Valid from 7th – 14th May 2020

All advertised prices are in GBP/EURO, are per person and based on two people sharing the same eligible stateroom. Single price supplement applies. Prices shown are subject to availability and change.
The “Dream Big Sale” offer applies to new bookings on selected sailings of 4 nights or greater booked from 07 May 2020 to 14 May 2020 (“Eligible Bookings”) on Sailings Departing from 01 October 2020 to 31 December 2021.
During the above “Eligible Bookings” period, the first two guests named in Eligible Bookings will receive the following benefits:
Each of the first two guests in a qualifying Inside, Oceanview, Balcony, Concierge Class, or AquaClass stateroom (Including Z,Y,X,XC,XA guarantee categories) are eligible to receive three amenities consisting of a Classic Beverage Package, Unlimited WiFi Package and Gratuities Included by selecting the “3 Perks” included rate.
For an additional sum, guests may receive four amenities consisting of a Premium Beverage Package, Unlimited WiFi Package, $150 per person onboard credit (“OBC”) and Gratuities by selecting the “4 Perks” included rate. The additional sum varies by length of voyage and cabin occupancy.
Each of the first two guests in a qualifying Suite booking (Including W guarantee category) are eligible to receive four complimentary amenities: Premium Beverage Package, Unlimited WiFi Package, $150 per person onboard credit (“OBC”), and Gratuities Included.
For an additional saving in a qualifying Inside, Oceanview, Balcony, Concierge Class, or AquaClass stateroom (Including Z,Y,X,XC,XA guarantee categories), guests may forfeit any Perks and qualify for a “Price Only” Rate. The saving varies by length of voyage and cabin occupancy.
For bookings before and after the above “Eligible Bookings” period, our standard “Sail Your Way” choices are available for booking. “Sail Your Way” terms & conditions can be found here: www.celebritycruises.co.uk/terms-and-conditions/
The first two guests in the same stateroom must select the same options at time of booking. Perks Choices will be added to Eligible Bookings within 30 days of sailing.
Third, Fourth and Fifth guests named on an Eligible Booking made between 05 May 2020 and 31 July 2020 occupying the same stateroom in the Eligible Booking will each receive a saving of 50% from their applicable cruise fare excluding cruise taxes and fees for selected sailings of 4 nights or greater departing up to May 2022. Other add-ons including but not limited to Air fares, Hotels and Transfers are not included and will not be reduced as part of the 50% Cruise Fare only saving offer. For the 50% Cruise Fare only saving to apply, there must be at least three persons sharing the same stateroom in the Eligible Booking.
Guests with WiFi Packages will receive instructions for access in their staterooms on the first day of the cruise. Wi-Fi packages are non-transferrable, and guests must comply with our onboard Internet Terms of Use Policy. Due to the nature of the internet, we cannot guarantee specific levels of internet performance.
OBC option: Guests’ onboard account will be credited with an OBC. OBC has no cash value, cannot be used in an onboard casino, is non-transferable, is not redeemable for cash, and will expire if not used by 10:00pm on the final night of the cruise.
Gratuities Included option provides for stateroom, waiter, assistant waiter, and headwaiter in the amount suggested by Celebrity’s guidelines. Gratuities will be applied to the reservation within 10 days of booking date.
The Classic & Premium Drinks Package is available for selected drinks only, does not include room service, in-stateroom purchases, mini bar items or souvenir glasses. Gratuities may apply to certain on-board purchases (such as spa, speciality dining and drinks above the package amount -see below), and are not included in the Gratuities Included offer.
The Classic Drinks Package includes all Carbonated Drinks, Bottled Water, Juices including Apple, Cranberry, Orange, Lemon, Grapefruit, Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $9 per serving. Bottles of wine are not included.
The Premium Drinks Package includes All Carbonated Drinks, Premium Bottled Water, Freshly Squeezed and Bottled/Canned Juices, San Pellegrino, Red Bull, Vitamin water, Honest Iced Teas and Premium Coffees and Teas as well as beer, spirits, cocktails and wines by the glass up to $15 per serving. Bottles of wine are not included.
Please visit www.celebritycruises.co.uk/onboard/food-and-drink/bars-and-lounges/wine-and-beverage-packages/ for further information on available beverages and full restrictions. Please drink responsibly.
The minimum drinking age for purchasing or consuming alcoholic beverages on Celebrity Cruises ships sailing from North America and Canada is 21 years at the time of sailing, and elsewhere is 18 years to comply with applicable laws. Where the eligible guest in a stateroom is less than the applicable minimum age on the initial sailing date, a Classic Non-alcoholic drinks package will be provided to this guest instead.
Valid passenger date of birth information must be provided at the time of booking before a drinks package will be applied. This is a legal requirement and we reserve the right to withdraw the package if guests do not meet the qualifying criteria.
Single adult guests making an Eligible Booking will receive the same amenities as applicable to two adult guests, but on an individual basis.
Bookings that are created after the stated “Dream Big Sale” start date but that subsequently move to a non-applicable ship & sailing date (such a Galapagos or three- night cruise) will not retain “Dream Big Sale” benefits. “Dream Big Sale” is not combinable with promotions offered outside of the UK and Ireland. Bookings that wish to change their chosen Perk options will have the ability to do so at the Standard rate plus any applicable charges linked to the new choice they have made.
“Dream Big Sale” benefits are only combinable with Shareholders benefits, Future Cruise (Onboard Bookings) On-board spend (On-board Spend amounts vary depending on duration of cruise & category of stateroom), One Category Upgrade, Back to Back sailing saving offer, and Future Cruise Certificates.
“Dream Big Sale” benefits are no combinable with existing Groups.
Existing Bookings made before 07 May 2020 that wish to upgrade can call our UK Call centre to be quoted a new price based on the category of their choice or cancel and re-book the category of their choice to access the “Dream Big Sale” offer at today’s prevailing pricing.
The “Dream Big Sale” offer only applies to bookings made in GBP and Euro currency via the Celebrity Cruises Call Centre on (UK) 0844 493 6005 (Ireland) 18000 932 625, via www.celebritycruises.co.uk, whilst onboard a Celebrity Cruises Ship or via UK and Ireland travel agents.
For general booking conditions including advice on ATOL/ABTA protection, “Sail Your Way” & “Dream Big Sale” terms and conditions and applicable ships and sail dates, combinability restrictions, promotional terms and conditions, cancellation charges & other information, please visit www.celebritycruises.co.uk/terms-and-conditions/ or contact your travel agent. General Booking conditions can also be found in the Celebrity Cruises 2020-2021 brochure.
RCL Cruises Ltd t/a Celebrity Cruises (company number 07366612) with registered office address at Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY.

Princess Plus 

Passenger Eligibility: First and second guest fares apply to minimum lead in categories on a space-available basis at time of booking. Fares for other categories may vary. Fares are per person, non-air, cruise-only, based on double occupancy and apply to the first two guests in a stateroom.
Combinability: Offer is combinable with other selected promotions
T&C’s: “Princess Plus includes Premium Beverage Package, WiFi & Gratuities and is available on all cruises, excluding voyages that are of 1 or 2 night duration. Princess Plus is an additional £35 per person, per day, for all passengers. The total equivalent value for pre-paying or purchasing on board for the elements included in the Princess Plus is $95.28 per person, per day. Princess Plus can be removed at any time. Offers can change or be withdrawn without notice.
***Premier Beverage Package***
The Premier Beverage Package is applicable to voyages and cruise fares advertised in this promotion only and age restrictions apply, and is not applicable during the land portion of cruisetours. Princess Cruises may modify, amend or update the terms and conditions of the beverage packages at any time with or without notice to guests. The terms and conditions as published on princess.com on the date of sailing will apply.
The Premier Coffee & Soda Package applies to all guests in a stateroom that are not eligible for the Premier Beverage Package due to age restrictions. The same terms and conditions for usage of the premier beverage package apply. In the event that a guest does not want the Premier Coffee & Soda Package, no substitutions will be offered. Princess Cruises may modify, amend or update the terms and conditions of the beverage packages at any time with or without notice to guests. The terms and conditions as published on princess.com on the date of sailing will apply.
***Wi-Fi***
Offer applies to all guests in stateroom (one device per guest). On MedallionNet enabled ships, unlimited Wi-Fi will automatically apply when guests sign in to activate. Please refer to princess.com for further information on MedallionNet ships and ship activation schedule. On ships with minute-based internet or PrincessConnect, guests will receive a voucher in their stateroom with redemption instructions. Minute-based connectivity guests will receive 5,000 minute package in lieu of unlimited Wi-Fi. Wi-Fi expires at the end of the cruise, and does not apply to the land portion of cruisetours.
***Gratuities***
Discretionary stateroom gratuities to the value of $14.50 per person per day for Interior, Oceanview, and Balcony staterooms, $15.50 per person per day for Mini-suite and Club Class staterooms and $16.50 per person per day for Suites. Does not include gratuities added to bar charges, dining room wine accounts or Lotus Spa services. Gratuities are not transferable, non-refundable and have no cash value. Please refer to princess.com for terms, conditions and definitions that apply to all bookings.

 

Holland America Line – Have it all Sale!

ALL PRICES STATED ARE CRUISE ONLY. Fares listed are in GBP Sterling. Fares and Have it All Sale offers are based on Promo(s) NX/ZX. Featured fares are per person based on double occupancy and include Taxes, Fees & Port Expenses. Have it All Sale offers are per stateroom based on double occupancy. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable nor redeemable for cash. Offers are applicable on select 2020-2022 sailings. Subject to availability. Total offer value of up to US$2,300 based on double occupancy in a Suite for 14-day cruise.

Free drinks offer is based on Signature Beverage Package and has a daily limit of 15 beverages, which includes all beverages priced at US$11.00 or lower. Guests must order beverages one at a time and must be 21 years or older for alcoholic beverages. Sharing is not permitted. Beverage management reserves the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Package excludes purchases made in Signature Shops, Mini Bar and In Room Dining, or beverages on Half Moon Cay. Value of  US$1000 is based on a 12-night cruise, per stateroom.

Free/Prepaid gratuities (hotel service charges): Holland America Line pre-pays room gratuities on behalf of guests. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.

Signature Dining Package: Guests receive one complimentary Canaletto dinner and one complimentary Pinnacle Grill dinner per person. Reservations and dining times will be assigned and a confirmation card will be placed in your stateroom upon embarkation day. Offer excludes Specialty Dining Events in the Pinnacle Grill such as Sel De Mer, De Librije, Master Chef’s Table and Sommelier Dinner.

Reduced Deposit is valid for new bookings only. Bookings made on voyages requiring immediate final payment are not eligible for a reduced deposit.

Suite offer: Free Wi-Fi / Premium Internet Package is per person for guests 1 and 2 only sharing a Suite, and valued from US$139.99 for a 7-day cruise, up to US$699.99 for a 81+ day cruise. All internet usage is subject to Holland America Line’s standard policies which may limit browsing of sites due to network security and bandwidth usage; and may not allow for audio/video calling and streaming. Applications that use high bandwidth may be blocked and offerings subject to change. Internet package offer is available until allocation is exhausted and subject to change.

Offers are capacity controlled, and may be modified or withdrawn without prior notice. Other restrictions may apply. It is the responsibility of guests to ensure they have a full passport valid at least 6 months beyond the date travel is to commence. Have it All Sale offers end 30 June 2020. Ships’ Registry: The Netherlands.

Royal Caribbean – 30% off & Family Bonus

Full T&CS

* Price is per person, cruise-only including taxes and fees, based on double occupancy of eligible stateroom on selected sailings. Price quoted in Pounds Sterling or Euro and reflects any promotional savings.

Save 30% on Every Guest Offer: Cruise must be booked between 6 and 31 May 2020 (“Offer Period”). Offer applies to select sailings departing on or after 12 June 2020. “Save 30% on Every Guest” provides 30% discounted cruise fare for all guests in the same eligible stateroom. 30% savings is applied as an instant saving to applicable cruise fare at checkout. Instant savings do not apply to China departures.

Family Bonus from £149/€170 applies to new bookings for select sailings made between 6 May and 30 June 2020. Family Bonus provides £149/€170 cruise fares inclusive of taxes and fees for 3rd and 4th guests sharing the same stateroom as the first two qualifying guests in a triple or quad-occupancy stateroom on selected sailings only that are 4-nights or longer including Alaska, Bahamas, Bermuda, Canada, Caribbean, CaribNE, Coastal, Europe, Hawaii, Repositioning and all 2020 Serenade of the Seas sailings. Sailing Window is between 1 September 2020 and 17 December 2020, and 8 January 2021 and 17 May 2021.

Exclusions: Offer excludes sailings between 21-28 November 2020; sailings between 12 and 15 February 2021; sailings between 13 March and 4 April 2021; for which 3rd and 4th guests will receive 30% discounted cruise fares instead of Family Bonus.

The Cruise with Confidence Policy permits guests with bookings for sailing on or before 1 September 2020 to cancel or reschedule the sailing without incurring a service fee. Guests will receive a future cruise credit (“FCC”) equal to the cruise fare amounts paid that must be used on a Royal Caribbean sailing departing on or before 31 December 2021. Refer to www.royalcaribbean.com/cruisewithconfidence

Combinability: Either “Save 30% on Every Guest” or “Family Bonus from £149/€170” may be selected on applicable sailings, and 3rd or 4th guest will receive the greater saving of either £149/€170 Family Bonus cruise fare on selected sailings, or 30% discounted cruise fare on all other eligible sailings.

“Save 30% on Every Guest” and “Family Bonus from £149/€170” are combinable with promotional OBCs, NextCruise offers, Instant Savings, restricted discounts (for example, ISO UK and Ireland resident rates), Promo Code driven offers, Free Upgrades, Crown and Anchor discounts and Shareholder Benefits.

Offers are not combinable with any other offer or promotion, including, but not limited to, Standard Group, Cruise and Stay Packages, Interline, Travel Agent, Travel Agent Friends and Family, Weekly Sales Events, and Net Tour Op Rates, Gross Tour Op Rates, Friends & Family, or any form of Non-Revenue price programs such as, but not limited to Seminars at Sea, Perishable Inventory & Complimentary prize winner staterooms.

These promotions are combinable with Tescos Clubcard bookings and Future Cruise Certificates. Options will not be permitted to be held during the Promotion Period. Bookings created prior to this promotion that wish to access the new benefits of this offer will have to cancel existing booking and make a new booking. Bookings that are cancelled shall be subject to prevailing cancellation policies.  Promo Code driven offers are based on select ships and sail dates and must be applied at time of booking. Limit is one promo code per booking.

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