We want to ensure all passengers taking a cruise with us have an opportunity to enjoy all the amazing facilities onboard. For this reason, it is important that all ships cater to those needing accessible features. Take a look below to find out what cruise lines have to offer when it comes to accessibility.
Ambassador Cruise Lines – Guests who may need to use their mobility aid to manoeuvre around the cabin and who require the use of an adapted bathroom must occupy a Disabled cabin. Standard cabins have raised door sills to enter the bathroom, with some having a bathtub rather than a walk-in shower. The doors of our standard cabins are also narrower than those of Disabled cabins, so larger mobility aids may not be able to pass through.
Guests are required to store mobility devices in their cabin and will not be permitted to leave them outside in corridors and stairwells, or have them stored elsewhere on board.
Any mobility device being taken onboard, must not weigh more than 45kgs in total and must not exceed 75cm in width, if occupying one of our adapted cabins.
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Azamara Cruises – An Azamara voyage, first and foremost, is about feeling relaxed and comfortable in your boutique hotel at sea. Our accessible staterooms are specially designed for guests with mobility disabilities and other disabilities, and include features to ensure ease and relaxation.
These staterooms range from 227 square feet to 324 square feet, offering a generous five-foot turning radius in sleeping and sitting areas, and bathrooms for easy maneuverability.
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Carnival Cruise Line – At Carnival, we’re dedicated to offering a fun and memorable cruise experience to all our guests. Our team of trained crew members provides attentive service and our ships have a variety of accessible features to ensure our guests with disabilities have a relaxing and enjoyable cruise. We are working on additional modifications to our ships and services to further enhance the guest experience. Look for updates to this page periodically for more details.
While we provide attentive service, we do not provide one-on-one personal care assistance, and all guests must be able to provide such care for themselves (e.g., performing personal tasks such as eating, dressing, toileting, bathing, and getting around the ship). Once on board, our crew will not provide any assistance with such personal tasks.
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Cunard – We want everyone to enjoy our ships to their full potential while staying safe. Here are the key things you need to be aware of:
- Our ships are very large, and distances may be a challenge for those with impaired mobility
- The ships’ doors are heavy
- The majority of public areas and venues have level or ramped access
- There are raised door thresholds throughout the ships, and specifically out onto open deck areas, which need to be navigated with care
- Some non-accessible public bathrooms have a threshold (high steps into the bathroom)
- You may find certain areas of the ship narrower than you are used to, including stateroom doors
- In the interest of your own safety and that of other guests, mobility scooters and wheelchairs must be driven at a safe speed at all times
- The launderettes on board are not accessible
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Fred Olsen Cruise Lines – Fred. Olsen Cruise Lines warmly welcomes guests dependent on the use of a wheelchair/scooter for mobility on all vessels within our fleet. However, with the very different nature of a holiday at sea when compared to one on land it is essential you are accompanied by an able-bodied companion who is responsible for providing any assistance that you may require both on board and ashore. On board we are unable to offer any sustained or long-term assistance.
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Holland America Line – Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Holland America Line is dedicated to offering the finest cruising experience to our guests, including those with disabilities. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience.
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MSC Cruises – Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) .This information should preferably be provided at the time of booking, or, at the very latest, no fewer than two working days before departure.
This allows us time to provide the best possible service for our guests, which depends on the facilities and resources on board each ship. If we are notified after this deadline we will do everything in our power to provide the services requested, but this may not be possible at such short notice.
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Norwegian Cruise Line – For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If you will require regular use of a wheelchair, we strongly recommend that you bring your own wheelchair with you or make rental arrangements with Scootaround. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.
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P&O Cruises – A cruise is a uniquely different holiday experience. Every ship has its own doctor and small medical team, but we don’t have access to the same facilities that a resort or hotel might offer. With your enjoyment, comfort and safety in mind, please carefully consider your on-board needs, disabilities, care requirements and health to ensure our holidays are the right choice for you.
To ensure we have sufficient capability to support all our guests at all times, it is important that you tell us at the time of booking if you, or your travelling companions, require assistance in the unlikely event of an emergency
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Princess Cruises – Our ships offer accessible cabins designed for wheelchair users, featuring wider doors than standard cabins both in the cabin and the bathroom. The bathrooms are equipped with a roll-in shower with a fold-down seat, an emergency call system, a handheld showerhead, and grab bars. The cabin also features an easily accessible wardrobe and a desk with wheelchair access. Additionally, all cabins are equipped with the touchless Medallion door system, which unlocks the door as you approach
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Royal Caribbean – ACCESSIBLE SHIP DESIGN*
• Corridors that accommodate 180-degree turns for wheelchairs
• Automatic public doors, available on most ships
• Gradual inclines into public rooms
• Elevators and ramps
ACCESSIBLE FEATURES
• Lifts for one pool and one whirlpool per ship, throughout fleet
• Lowered playing tables and slot machines in Casino RoyaleSM
• Accessible Guest Relations desk with lowered counter
• Accessible public restrooms – many with automatic doors
ACCESSIBLE STATEROOM AMENITIES*†
• Stateroom and bathroom door width at least 32 inches
• Automatic stateroom doors on Quantum Class and Radiance Class ships
• Lowered closet rods and safes
• Lowered sink and vanity
• Ramped bathroom doorway thresholds
• Roll-in showers with grab bars
• Fold-down shower seat and hand-held shower head
• Raised toilet seats — most are between 17 to 19 inches high
• Five-foot turning radius in sleeping, sitting and bathroom areas for
easy maneuverability
• Accessible balconies†
• Most located near elevators
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Seabourn – Guests who are unable to care for their basic needs (e.g. dressing, eating, moving from wheelchair to seating and/or from seating to wheelchair or standing, and attending safety drills) MUST have a capable traveling companion. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship’s Medical Center. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services..
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Virgin Voyages – Creating an Epic Sea Change for All means what it says: “for all!” – including Sailors with disabilities. Our pre-voyage Sailor Services Team is standing by to discuss how we might be able to provide you with reasonable accommodation or similar requests relating to your disabilities. Or, you can fill out a Accessibility and Medical Request Form so that we can work to provide you with reasonable accommodation to enjoy your voyage. Our Onboard Sailor Services team will be the team working to manage all of your accessibility needs.
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