Marella Cruises – Coronavirus Information
We’d like to reassure you that we are continuing to closely monitor the situation regarding COVID-19 (Coronavirus) around the world.
Our holiday programme is experiencing some disruption due to local authority restrictions and Foreign and Commonwealth Office (FCO) advice. We are proactively contacting all customers whose holidays are affected to discuss their options, including an amendment or full refund.
For customers due to travel, please be aware that local authorities in a number of destinations we operate to have introduced additional screening measures and restrictions at airports and cruise ports. You may be restricted from entering a destination based on countries you have recently travelled to. Please ensure you always check the latest updates at GOV.UK before you travel, as restrictions are regularly changing.
Please follow this link for information on travelling overseas: https://www.gov.uk/guidance/travel-advice-novel-coronavirus
Please follow this link for information on what to do if you are returning from another country: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
Please follow this link for information on taking out comprehensive travel insurance: https://www.gov.uk/guidance/foreign-travel-insurance
We’re sorry to advise that following the changing port restrictions and closures put in place by local authorities, we have taken the difficult decision to cancel all of our upcoming Marella Cruises from Saturday 14th March – Saturday 28th March 2020.
We will contact all customers due to travel on a Marella Cruise over the next two weeks to rearrange their cruise or offer a full-refund.
We would like to thank our customers for their understanding.
Customers with a cruise booking wish to speak to a member of our team regarding Covid 19 (Coronavirus) can call us on 0800 072 3829 or 0203 336 1993: 9am – 7pm (Monday to Friday), 9am – 6pm (Saturday) and 10am-5pm (Sunday).
For more information, including the risks and advice on preventative measures for Coronavirus see the Government website: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
Source : Marella Cruises
Date : 15/03/20