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Marella Cruises – Coronavirus Information

We’d like to reassure you that we are continuing to closely monitor the situation regarding COVID-19 (Coronavirus) around the world.

Our holiday programme is experiencing some disruption due to local authority restrictions and Foreign and Commonwealth Office (FCO) advice. We are proactively contacting all customers whose holidays are affected to discuss their options, including an amendment or full refund.

For customers due to travel, please be aware that local authorities in a number of destinations we operate to have introduced additional screening measures and restrictions at airports and cruise ports. You may be restricted from entering a destination based on countries you have recently travelled to. Please ensure you always check the latest updates at GOV.UK before you travel, as restrictions are regularly changing.

Please follow this link for information on travelling overseas: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

Please follow this link for information on what to do if you are returning from another country: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Please follow this link for information on taking out comprehensive travel insurance: https://www.gov.uk/guidance/foreign-travel-insurance

MARELLA CRUISES
We’re sorry to advise that following the changing port restrictions and closures put in place by local authorities, we have taken the difficult decision to cancel all of our upcoming Marella Cruises from Saturday 14th March – Saturday 28th March 2020.

We will contact all customers due to travel on a Marella Cruise over the next two weeks to rearrange their cruise or offer a full-refund.

We would like to thank our customers for their understanding.

Customers with a cruise booking wish to speak to a member of our team regarding Covid 19 (Coronavirus) can call us on 0800 072 3829 or 0203 336 1993: 9am – 7pm (Monday to Friday), 9am – 6pm (Saturday) and 10am-5pm (Sunday).

For more information, including the risks and advice on preventative measures for Coronavirus see the Government website:   https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Source : Marella Cruises

Date : 15/03/20

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All holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as flights, hotels or car hire on their own may not be protected and you should ask us what protection is available. All prices on display throughout this website are based on 2 people sharing the lowest grade of inside cabin unless otherwise specified. All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

 

Errors and omissions excepted (E&OE)