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  • Koningsdam
  • Koningsdam
  • Koningsdam
  • Koningsdam
  • Koningsdam
  • Koningsdam

Launched in 2016, Koningsdam carries forward all of the tradition, nautical heritage, and signature service and style for which Holland America Line is known—while raising the bar for 21st-century elegance. The 2,650-guest Koningsdam is the first of her class, ushering in a new era of Pinnacle-class cruising.

Her name’s roots, like the ship itself, are a mix of something contemporary and something classic: “Koning,” means king in Dutch—and is a salute to King Willem-Alexander, the Netherland’s first king in more than 100 years.

To bring this new ship to life, Holland America Line commissioned two legendary partners, change-maker Adam D. Tihany, regarded as one of the world’s pre-eminent hospitality designers and designer, and architect Bjørn Storbraaten, the force behind ms Nieuw Amsterdam and ms Eurodam.

Their design cues for Koningsdam? Light-filled spaces. Fluid curves. A sophisticated interplay of high technology and elegance. With beautiful architectural elements inspired by music. All woven together in a forward-thinking design approach.

At the heart of the ship, Koningsdam’s central atrium is pure visual drama. Soaring three decks high, the space is graced by an airy stainless steel sculpture that evokes the feeling of a classical quartet, with strings, arches, and bows. The atrium is capped by a ceiling that serves as a backdrop for subtly changing high-definition projections. Look up by day to see wispy cirrus clouds floating overhead. By evening, the atrium takes on dramatic lighting hues or reflects the clear constellations of the night sky.

Total Crew

Ship Information

Deck Plans
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Kids & Teens
Useful Info.
Pinnacle Suite

Step into a private haven characterised by light, space and elegance. Their interior designer, guided by guest feedback, was given the freedom to completely reimagine staterooms aboard. The result: welcome modern touches such as bedside USB ports and frameless shower glass doors, as well as luxe appointments like customised wooden cabinetry.

Bedroom with 1 king-size bed, oversize whirlpool bath & shower & additional shower stall, living room, dining room, dressing room, private verandah with whirlpool, pantry, 1 sofa bed for 2 persons, microwave, refrigerator, guest toilet, private stereo system, floor-to-ceiling windows.

Neptune Suite

Neptune Suites feature two lower beds convertible to a king-size bed, whirlpool bath & shower, with fragrant bath salts and exfoliating loofah mitt for an invigorating shower experience, large sitting area, dressing room, private verandah, sofa bed for two persons, mini-bar, refrigerator, floor-to-ceiling windows.

Suite amenities include complimentary laundry, pressing and dry cleaning throughout your cruise, complimentary sparkling wine served in the Neptune Lounge upon embarkation and a complimentary bottled water provided in suite at embarkation. Guests in suites also benefit from gorgeous corsages and boutonnieres for the first formal night, cold hors d’oeuvres served before dinner each evening on request, binoculars and umbrellas for your use on the cruise, as well as a cocktail party with the ship’s officers. Other benefits include: priority boarding for tendered ports of call, special disembarkation service, priority dining and seating requests, exclusive daily breakfast service, and high tea service in-suite on request. Elegant wooden clothing brush, lint remover and shoehorn for keeping clothing immaculate is also included.

Guests also have access to a very special amenity exclusively for those cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialise with other suite guests and enjoy the personalised service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and WiFi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.

Ocean View Stateroom

Ocean View Staterooms feature two lower beds convertible to a queen-size bed, and a bathroom with bathtub and shower, as well as fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure.

Stateroom amenities include luxurious beds featuring Sealy Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, and 5X magnifying make-up mirrors and salon-quality hair dryers. Suites also benefit from complimentary fresh fruit on request, elegant ice bucket and serving tray for in-stateroom beverages, Flat-panel TV and DVD player, as well as ice service, shoeshine service and nightly turndown service.

Interior Stateroom

Interior Staterooms feature two lower beds convertible to a queen-size bed, and a bathroom featuring fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure.

Stateroom amenities include luxurious beds featuring Sealy Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, and 5X magnifying make-up mirrors and salon-quality hair dryers. Suites also benefit from complimentary fresh fruit on request, elegant ice bucket and serving tray for in-stateroom beverages, Flat-panel TV and DVD player, as well as ice service, shoeshine service and nightly turndown service.

Signature Suite

Signature Suites feature two lower beds convertible to a queen-size bed, bathroom with dual-sink vanity, bathroom with full-size whirlpool bath & shower, as well as an additional shower stall with fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure. A large sitting area, teak-lined private verandah, sofa bed for one person, and floor-to-ceiling windows are also included.

Stateroom amenities include Holland America Line’s signature Mariner’s Dream bed featuring a plush Euro-Top mattress and finely woven cotton linens, daily housekeeping to tidy belongings and keep staterooms immaculate, 100% Egyptian cotton towels, lighted magnifying mirrors; salon-quality hair dryers, and luxurious bathrobes for use during the voyage. Each stateroom also benefit from flat-panel TV and DVD player, complimentary DVD library, generous storage, safes for your valuables, Complimentary fresh fruit on request, complimentary 24-hour In-Room Dining, nightly turndown service, complimentary shoeshine service, as well as complimentary ice service

In addition to the stateroom amenities, guests cruising in Signature Suites also benefit from a variety of firm, medium and soft pillows, premium duvet, oversized bath towels, and soft, cotton bathrobes and slippers, mini-bar, personalised cruise stationery, one-touch telephone concierge service, fresh flowers, and umbrellas for your use on the cruise.

Verandah Staterooms

Verandah Staterooms feature two lower beds convertible to a queen-size bed, bathroom with bathtub & shower featuring fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, sitting area, teak-lined private veranda, floor-to ceiling windows.

Stateroom amenities include Holland America Line’s signature Mariner’s Dream bed featuring a plush Euro-Top mattress and finely woven cotton linens, daily housekeeping to tidy belongings and keep staterooms immaculate, 100% Egyptian cotton towels, lighted magnifying mirrors; massage showerheads; salon-quality hair dryers, and Luxurious bathrobes for use during the voyage. Each stateroom also benefit from flat-panel TV and DVD player, complimentary DVD library, generous storage, safes for your valuables, Complimentary fresh fruit on request, complimentary 24-hour In-Room Dining, nightly turndown service, complimentary shoeshine, as well as complimentary ice service.

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Whet your appetite for delicious new tastes and engaging interactive culinary experiences on board.

Culinary Arts Centre

Experience: complimentary

Food: varies

On ms Koningsdam, the Culinary Arts Centre presented by Food & Wine magazine becomes a dedicated shipboard setting with a dramatic show kitchen and individual cooking stations that will be used exclusively for activities such as cooking demonstrations and hands-on classes by visiting celebrity chefs and the ship’s own experts. Regionally inspired workshops, as well as kids’ and teens’ cooking classes, also will be featured. Large mirrors, viewing screens and an open kitchen make it possible for everyone to watch the food preparation and learn from the comfort of their table.

In the evening, the room transforms into a new dinner concept, an immersive farm-to-table experience where the chefs prepare simple, artisanal dishes in the show kitchen and guests enjoy each course as it’s freshly prepared. Every meal will emphasise fresh, thoughtfully sourced selections while incorporating select ingredients harvested from a glass-enclosed growing area just off the kitchen.

Lining the entry to the Culinary Arts Centre presented by Food & Wine® magazine are nine interactive displays that allow guests to explore the lives of food and wine luminaries, their culinary secrets, recipe tips, favourite dishes and more.

Sel de Mer

Experience: cover

Food: seafood

Sel de Mer (“Sea Salt,” in French) is an intimate new seafood brasserie offering a contemporary twist on timeless French classics — from fresh oysters, seafood chowder and fruits de mer to salt-crusted whole fish, scallops and bouillabaisse. Sel de Mer will re-create a setting reminiscent of the finest French brasseries where waiters are traditionally dressed and guests may choose their evening meal from a selection of fresh fish and shell fish displayed on ice in the centre of the room. Koningsdam’s chefs also will go ashore whenever possible and bring back the catch of the day as a daily special for the evening’s menu. Sel de Mer will be available for a modest charge.

Grand Dutch Cafe

Experience: complimentary

Food: cafe

Inspired by blue and white Delftware (and their Dutch heritage), the Grand Dutch Cafe is the place to enjoy a fine pale lager or favourite coffee beverage with a traditional Dutch snack.

Lido Market

Experience: complimentary

Food: varies

The Lido, transformed into a modern marketplace with different themed stations, offers a curated selection of delicious options guests can grab on the go or have quickly made to order – from traditional comfort food to great tastes from around the globe.

A wide range of choices include specialty stations such as:

  • Breadboard, where the aroma of freshly baked breads and pastries will fills the air
  • Wild Harvest, offering a bountiful selection of salads
  • Homestead, serving up comfort classics
  • Distant Lands, featuring flavors from around the world
  • Sweet Spot, for delightful ice cream creations and desserts
  • Market Central, continental breakfast or light meals to grab on the go
  • Roasting Pan, hand-carved meats, fish and other heartier entrees
  • Perk, freshly brewed coffee, hot and iced tea, and chilled juices
  • Quench, premium beer, wine, and sodas
The Dining Room

Experience: complimentary

Food: classic

The Dining Room aboard Koningsdam will span two floors and be framed by views of the sea. What’s new: stylish and sophisticated interiors inspired by the latest global trends — anchored by a copper-sheathed wine tower showcasing the great breadth of our cellars. From a boutique Walla Walla white wine to a rich red Bordeaux, our great vintages are elevated from the pages of the wine list and made visible, significant, celebrated — a testament to wine’s central place in the enjoyment of food, friends, and life.

“Our guests, many of whom are world travellers, are accustomed to dining in extraordinary restaurants,” notes Michael Smith, Senior Vice President of Marine Hotel Operations at Holland America Line. “We want to keep pace with their expectations, and also, set the stage for the exceptional culinary experience to come.”

Menus in the Dining Room will reflect the latest signature dishes from the influential chefs who comprise our Culinary Council, along with classic favourites, vegetarian options, and regionally inspired cuisine. Guests can choose whether to arrange a pre-set seating and dining time, or to arrive “As You Wish®,” following the desires of the day.

Pinnacle Grill

Experience: complimentary

Food: surf_turf

This intimate, award-winning guest favourite features choice Pacific Northwest cuts of beef and other traditional steakhouse favourites, beautifully complemented by boutique wines from the Pacific Northwest.


Experience: cover

Food: asian

Tamarind’s exotic menus evoking the culinary traditions of Southeast Asia, China and Japan, including a newly added sushi bar. Recently noted by Condé Nast Traveler for its “cuisine that rivals the top restaurants on land,” Tamarind is located on the Panorama deck, providing stunning views. Lunch includes tantalising items such as steamed dim sum and spicy crab. Exotic dinner menus created by Master Chef Rudi Sodamin feature dishes honouring the elements of water, wood, fire and earth.


Experience: complimentary

Food: italian

Canaletto’s menu, offering a variety of authentic Italian dishes to enjoy with family and friends, is designed around the Italian concept of spartire, meaning “to share.”

New York Deli & Pizza

Experience: complimentary

Food: pizzeria

Authentic deli sandwiches piled high, indulgent personal pan pizzas and creative salads are served up poolside.

Dive in Terrace Grill

Experience: complimentary

Food: fast

The perfect poolside spot for a grilled burger, gourmet hot dog or savoury fries.


Experience: complimentary

Food: gelato

Enjoy this classic European dessert made fresh on board in a variety of delicious flavours and styles.

Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.

Billboard Onboard

Fifty years of chart-topping hits rock the house as live musicians -including two pianists, a guitarist and a DJ -play music guests know and love. It's all part of Billboard Onboard, an interactive experience made possible by a partnership with Billboard, the leading global destination for charts, news, trends and innovation in music.

Lincoln Centre Stage

In an exclusive partnership with the world's leading centre for the performing arts, we proudly present Lincoln Centre Stage, showcasing outstanding musicians performing multiple programs of chamber music each evening, as well as afternoon recitals during leisurely days at sea.

“Classical music has been one of the many hallmarks of a Holland America Line cruise, and to partner with an organisation as esteemed as Lincoln Centre takes our program to an entirely new level,” said Orlando Ashford, president of Holland America Line. “We are excited about this opportunity and look forward to bringing the best of this musical genre to our guests.”

“Lincoln Centre is delighted to partner with Holland America Line, a company that shares a commitment to excellence for its customers,” said Jed Bernstein, president of Lincoln Centre. “How marvellous that there will be a brand-new setting for wonderful and classic performances."

Crow's Nest

The Crow’s Nest, a favorite place for guests to gather at the top of every ship, is elegantly styled aboard ms Koningsdam.

As always, views—captured by huge wrap-around windows—take center stage, offering panoramic scenes that change by the nautical mile.

Settle in and salute the sunset with a fresh signature cocktail from the Crow’s Nest bar. Take a front row seat as Koningsdam glides through a breathtaking fjord or into the next colorful island port.

From an intimate nook to observe and wonder to a festive setting to meet family and friends, the Crow’s Nest is your airy, expansive perch on the world.

B.B. King's Blues Club/Queen's Lounge

Direct from Beale Street, the B.B. King's All-Stars Band brings the best of Memphis music to sea. From funky and fast to soulful and smooth, this eight-piece band performs nightly in the newly reimagined Queen's Lounge while guests enjoy specialty cocktails like Lucille and Rock Me Baby.

World Stage

Breaking from the line’s traditionally styled theatres, the World Stage is a flexible space that can have multiple stage configurations, ranging from in-the-round to the more conventional proscenium staging. The theatre will initially host five new productions performed in repertory by a cast sourced from around the world. Entertainment meets innovation with a new main theatre design that surrounds the audience with a 270-degree LED screen.

At two stories high and 250 feet long, the high-definition LED screens will make the World Stage a trend-setting theatre at sea capable of showcasing an exciting array of performances and productions. Enhanced by state-of-the-art lighting, projection and sound systems, the screens enable the environment of the World Stage to change throughout the day to present anything the designers can imagine. For example, the room can evolve effortlessly from an Italian palazzo for a concert performance to an imaginary world for innovative production numbers.

“The World Stage on Koningsdam will enable us to debut new entertainment concepts to delight our guests with shows they’ve never seen before,” said Orlando Ashford, president of Holland America Line. “Having the flexibility to configure the room into many different and vibrant settings enables us to set new heights for cruise entertainment in this extraordinary theatre at sea.”

Explorers Bar

A refined place for coffees, drinks and liqueurs.


From perennially popular slot machines and blackjack tables to the latest in sophisticated gaming, our casino is well-equipped and staffed with professionals eager to help guests learn new skills.

Signature Shops

Enjoy a wide variety of duty-free shopping in the Signature Shops.

Boasting an expansive range of enrichment facilities and opportunity, Holland America Line's ships are bound to offer something you'll want to know more about. Why not have a go at the Digital Workshop powered by Windows and learn how to enhance your holiday picture or how to easily share them.

Digital Workshop powered by Windows

Guests on Holland America Line cruises can learn how to display and share their vacation memories through the Digital Workshop powered by Windows. This enrichment program offers free, informative sessions that are led by a Microsoft-trained "techspert" on a variety of relevant topics such as:

  • How to take, edit and enhance better photos
  • How to post your photos to the web or email them to friends and family back home
  • How to create blog entries, videos, scrapbooks and more

The Digital Workshop offers many free, easy-to-use photo sharing tips and tools, so it's not necessary to be an expert photographer or an experienced computer user to benefit from the program. The workshops showcase state-of-the-art technology provided and maintained by Microsoft -- including Windows8 computers, printers, scanners and a wireless network -- and conveniently have their own dedicated space on each ship. Flat-screen TVs in each session allow for easy viewing of videos and "techspert" demonstrations.

The jargon-free interactive classes include:

  • Editing your cruise photos
  • Turning your cruise photos and videos into a slide show
  • Getting your photos out of the camera and into the computer
  • Advanced editing of your cruise photos
  • Sharing your cruise photos via email and the Internet
  • PC safety and maintenance
  • Learning fun ways of staying connected with instant messaging and webcams
  • Learning the basics of staying connected through social networking
  • Understanding the basics of your digital camera
  • Learning what PC is right for your lifestyle and how to find the best offers
  • Seeing how Windows 8 can simplify your PC and your life

Guests can choose to attend all or just some of these 60-minute workshops, each of which will be offered at various times and days throughout each cruise. Multiple workshops will be held every day. In addition, one-on-one coaching called "Techspert Time" will also be available every day.

Scheduling of classes can be done on board only and cannot be pre-reserved prior to sailing.

On Location

From steel drum lessons in the Caribbean, to tai chi with a master in Asia, to Celtic fiddlers in the Canadian Maritimes—Holland America Line’s "On Location" program brings local culture to life showcasing unique entertainment and enriching activities as well as the cuisine of each region.

"On Location" provides so many experiences for guests to enjoy, like taking a Tango lesson in Argentina, a hula class in Hawaii or searching the southern sky with an astronomer in the South Pacific, the options go on and on. The Culinary Arts Center also comes alive as visiting chefs from along the route add local flavour to cooking shows and hands-on classes. Guests may choose to prepare the perfect salmon in Alaska, make sushi in Asia or learn to enhance dishes with the spices of the Caribbean. Wine lovers can pair food with the perfect wine as experts from vineyards in Europe, Australia and Chile host tastings.

There will also be a new sizzle to Holland America Line’s menus each day. The onboard chefs will create dishes using locally sourced ingredients, which will delight guests with an enticing array of regional cuisine.

Culinary Arts Centre - Demonstrations & Classes

Hosted by the on-board party planner, classes take place in the Culinary Arts Centre, a first-class “show kitchen at sea,” or in one of the many bars and lounges. The line schedules classes throughout the day on both sea and port days to fulfil the demand for the culinary program.

Ranging from seasonal cuisine to fruit and vegetable art, the flavourful and fun classes enable guests to learn from Holland America Line’s own professional culinary staff and discover the finer art of entertaining during their cruise. Itinerary themed cooking demonstrations focus on the ship’s sailing region and bring the local flavours on board. When in Alaska, the program offers “Flavours of the Northwest” and “Fresh Ketch.” Guests sailing on Caribbean itineraries may learn how to make jerk chicken or shrimp scampi, while those on Mediterranean cruises could prepare pasta with chorizo sauce or a warm crostini with classic caponata and mozzarella.

Culinary Arts Centre - Signature Cooking Classes

The Culinary Art Centre features a theatre-style venue, with two large plasma video screens and a large cooking display counter where guests can learn from Holland America Line’s own professional culinary staff. Offered on all sailings and ranging from itinerary based cuisine to fruit and vegetable art, the flavourful and fun classes enable guests to discover the finer art of entertaining during their cruise. Sign up for an intimate hands on cooking class or attend one of the very popular cooking demonstrations in the theatre.

Culinary Arts Centre - Wine Tasting and Mixology

In conjunction with the Holland America Line Beverage team, the Culinary Art Centre offers a Signature Cocktail program where guests can learn how to prepare world class cocktails from one of the ship’s bartenders. Wine tastings hosted by the Cellar Master and Party Planner are also available on every cruise. You can enjoy two different tasting levels – Navigator Wine Tasting or Premium Wine Tasting.

Culinary Arts Centre - Party Planner

To complete the culinary experience the Culinary Art Centre features demonstrations on the Fine Art of Flower Arranging, Ice Carving, Cake Decorating, Plate Presentation and Garnishing, Easy Entertaining and more. All hosted by the onboard Party Planner and demonstrated by Holland America Line culinary experts, florists, and carvers.

Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.

Greenhouse Spa & Salon

The tranquil contemporary spa is a haven of luxurious beauty salon and spa treatments, featuring thermal pools, heated ceramic lounges and treatment rooms facing the sea.

Fitness Centre

The spacious, professionally-staffed Fitness Centre is equipped with the latest cardio and weight machines and features fitness classes in yoga, Pilates and more. Two refreshing outdoor pools also await, along with a jogging track and sport court on deck 11.

Lido Pool

A hallmark of the Holland America Line experience, the Lido Pool, domed by a retractable glass roof, has been given added dimension aboard Koningsdam, extending its appeal from day into night.

Swimming, sunning and lunch al fresco by day give way to the hum of moviegoers arriving for the evening’s show, projected on an expansive outdoor movie screen. Feature films play under a canopy of stars with complimentary snacks served chair-side and guests can also pick up a great dish from any of the adjacent casual dining venues.

Now spanning two levels, the Lido Pool is a haven with comfortable lounge chairs for relaxing and great choices for a bite to eat, from New York Deli & Pizza to Dive-In for a gourmet burger to Gelato for delicious ice cream treats.


A nautical tradition, the teak Promenade deck encircles the ship, offering spectacular views in every direction—the perfect place for a brisk run, an after-dinner stroll or simply relaxing in the sun on a classic teak lounge chair.

Club HAL® provides a wide variety of exciting youth and teen-friendly activities for guests ages 3 to 17, supervised by full-time staff with degrees in education, recreation, childhood development or related fields.

Kids ages 3–7: Younger cruisers enjoy activities such as pirate treasure hunts, ice cream parties, storytelling and “Little Artists” crafts.

'Tweens ages 8 –12: 'Tweens can take part in video game tournaments, relay races, karaoke dance parties and more.

Teens ages 13–17: Enjoy mocktail mixology classes, late night sporting competitions, hip hop classes, guys verses girls scavenger hunts, tech classes and teen-only night club events. 

Disabled Facilities

Service Animals

Holland America Line only permits service animals onboard, defined as those animals that are individually trained to provide assistance to an individual with a disability. They do not permit guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.

Guests who are Deaf or Hard of Hearing

  • To help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:
  • Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
  • Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
  • Telephones with amplified sound for staterooms.
  • Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
  • Written safety information and a copy of the lifeboat drill safety speech.

Guests who are Blind or have Low Vision
To help maximise the cruise experience for guests who are blind or have low vision, Holland America Line has made the following items available:

  • Window-Eyes computer software in the Explorations Café that allows guests to navigate the web by listening to the text.
  • Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the Window-Eyes enabled computer in the Explorations Café.
  • With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Restaurant.
  • Familiarisation tour of the vessel upon arrival.

Cruising for Children with Special Needs

At Holland America Line they do not discriminate against individuals on the basis of disability. They seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, they must first determine what the child's specific needs are so they may properly evaluate and determine the best and safest way to meet the child's needs. They encourage families to contact the Access & Compliance Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs.

Personal Mobility Equipment
For the safety of all guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:

  • Width: 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less
  • Weight: 100 lbs. maximum without battery
  • Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only

They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department so that you can discuss your requirements.

Special Dietary Requirements

For guests with food intolerances or allergies that are not life-threatening, please contact the Ship Services Department. For guests with life-threatening food allergies, Holland America Line asks that guests provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.

Guests with a variety of severe food allergies sail with Holland America Line regularly. Their galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.

Age Restrictions

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of 21 (25 years of age or older in the case of persons serving as chaperones for approved organised student/youth groups). Alcoholic beverages will not be served to guests under age 21. Due to limited medical facilities on the ships, they will not accept reservations for infants under 6 months old at time of sailing. For trans-ocean crossings, or other itineraries which the Medical Department feel present a significant risk, infants must be a minimum of 12 months of age at embarkation. Guest under the age of 16 are not allowed in the Greenhouse Spa & Salon.

Minors under age 18 traveling to certain foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.

All minors under age 18 must travel with all proper identification requirements in addition to the signed letter of authorisation. Minors who are U.S. citizens should have a certified copy of their birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required. Your travel agent can provide additional information about this requirement.

Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons.

Minors Going Ashore

Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in the gangway control system software. Absent this approval, the security personnel will generally prohibit minors from leaving the ship without an adult companion although the line cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.

Dress Code

The right clothing can make a big difference in the enjoyment of your cruise. First and foremost, dress for comfort. Daily life aboard ship and in ports of call is relaxed and casual. Warmer climates call for clothing made of lightweight, breathable fabrics. For cooler climates, the line suggests casual clothes that can be layered easily and possibly a raincoat and waterproof hat or umbrella and gloves. Certain shore excursions may require particular attention to clothing. For example, certain churches or other places of worship may not allow tank tops or short pants. Bring a swimsuit as all ships have pools and whirlpools. You may wish to bring more than one outfit for the water. They ask that you wear shoes and a cover-up over a bathing suit when walking through the interior of the ship. If you would like to jog on the sports deck or work out in the fitness centre, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck.

Evening dress falls into two distinct categories: Formal or Smart Casual. Smart Casual can be defined as slacks and collared shirts for men and casual dresses, slacks and informal evening wear for women. T-shirts, swimsuits, tank tops and shorts are not allowed in the restaurants or public areas during the evening hours. On festive Formal evenings, ladies may wear a suit, cocktail dress, gown or fancy blouse/top with slacks and gentlemen wear a jacket and tie, dark suit or tuxedo. There are approximately two formal nights per week.

In order to complement your fellow guests, Holland America Line asks that you observe the suggested dress code throughout the entire evening.

E-Cigarette Policy

Electronic cigarettes are permitted in staterooms but not in other public areas of the ship other than on outside decks designated as smoking areas.


The HAL crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who serve you directly, such as Dining Room wait staff and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of their crew members are recognised and rewarded, a daily Hotel Service Charge is automatically added to each guest’s shipboard account.

The daily Hotel Service Charge*, per guest per day, is:

  • Staterooms (interior, ocean-view and verandah) US$13.50
  • Suites US$15

*The charges are subject to change without notice.

If their service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of each segment and/or voyage. The Hotel Service Charge is paid entirely to Holland America Line crew members, and represents an important part of their compensation. A 15% Bar Service Charge is automatically added to bar charges and Dining Room wine purchases. In terminals, airports, ports of call and on shore excursions, we suggest that you extend gratuities consistent with customary local practices.

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